IT Assistant / Executive

Purpose:

Responsible for providing technical support and maintaining the company's IT systems, including computer hardware, software, network infrastructure, servers, and IT equipment to ensure smooth business and production operations.

Responsibility

• Provide technical support for computer hardware, software, printers, and IT equipment.

• Install, configure, and maintain desktop computers, laptops, operating systems, and business applications.

• Assist in managing and maintaining the company's network infrastructure, including LAN, Wi-Fi, routers, switches, and Internet connectivity.

• Support server administration, user accounts, email systems, and file sharing services.

• Troubleshoot hardware, software, network, and system issues promptly.

• Perform system backups, software updates, and antivirus maintenance.

• Maintain IT inventory, asset records, and technical documentation.

• Support ERP, MES, attendance, payroll, and other business systems.

• Coordinate with external vendors for IT maintenance, equipment procurement, and technical support.

• Ensure compliance with company IT policies and cybersecurity requirements.

Requirements

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or a related field.

• Minimum 2–3 years of relevant IT support experience. (If for Assistant, minimum 1–2 years).

• Basic knowledge of Windows operating systems, Microsoft 365, networking, and server administration.

• Good troubleshooting and problem-solving skills.

• Ability to work independently and as part of a team.

Working hours:

Mon to Fri, 8am to 5:30pm